Archive for March, 2010

Overstock Receives Failing Grade For Customer Service

Posted on the March 5th, 2010 under Editorial by Bryan Waters

Due to an apparently apathetic Overstock customer service department, UPS had to mail us a letter by US mail to arrange for the delivery of our treadmill. When we originally placed the order we updated our contact information to fix an incorrect phone number but evidently the customer service reps that we spoke with didn’t update it or it didn’t get entered in the right places.